FAQ

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Frequently Asked Questions

Yes we offer a full refund or exchange policy on all our items (apart from earrings for hygiene reasons)

Please send all returns to the following address, ensuring all items are undamaged & the tags still attached to:

Cotswold Wedding Veils Ltd, 6 Nine Acres Lane, Charlbury, Chipping Norton, Oxon, OX7 3QZ

The best way to contact us is to email Sharon at : [email protected]

Yes we do, please email us with your address & the colour tulle you would like & we will send a small swatch of tulle fabric in the post FOC - UK ONLY

We are an online only retailer & we do not have a store

We are an online only retailer & we do not offer appointments

We do not offer customised orders, we do offer size guides for most of our items, please ensure you check this before ordering any items.

Answer to What size should i order?

Make shopping even easier by downloading our new apps:
https://apps.apple.com/gb/app/cotswold-wedding-veils/id1571496735
https://play.google.com/store/apps/details?id=uk.cotswoldweddingveils