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We are experiencing delays in receiving our orders from our suppliers due to covid/brexit etc. This means that expected dispatch time on some orders is up o 21 days,, we apologise for the inconvenience to all our customers. We are constantly working behind the scenes to speed the process up & we can assure you goods are dispatched asap. Please do not hesitate to contact us if you want to check the status of an order placed on the website.
The best way to contact us is by email to :
Support a small business - Cotswold Wedding Veils is entirely run by me - Sharon,, so every email that is received, order that is packed, query, admin, advertising, social media, messages, supplier orders and general day to day running is handled by me with care, I appreciate every single order that is placed and I do my best to answer all queries within a few days (i try and work mon - fri) ,, but especially over busy periods this can take longer as I am also a busy working mum & wife.
Please check your spam/junk folder for any correspondence /emails from us, we have a problem with this regularly
You can also shop on both our Etsy stores, for Cotswold Wedding Veils & Cotswold Bridal Accessories as well as on the website
We offer free postage to any UK Address, we also ship worldwide for the postage cost
We accept returns or exchanges within 3 months provided the items are returned unworn, undamaged & the tags are still attached, we will then issue a full refund or exchange, please return them to the address at the bottom, customer pays for the return postage.
We have a wide range of Veils in stock, if we have to order your veil in, this is usually in stock within 5 working days
Any items made to order can take up to 21 days
All our veils & accessories are the same quality as in any Bridal Boutique
All the Swarovski crystals & beads are genuine from Swarovski & hand placed on the veils
All our products come beautifully presented in tissue paper
All veils are supplied on a clear comb
We now offer fabric samples of the wedding veil tulle in:
White, Ivory, Pink or Glitter Tulle.
Please contact Sharon & confirm which colour tulle & your postal address, the sample will then be sent out within a few days.
All orders are sent Royal Mail 1st Class Signed For
We now offer the option for customers to pay for any items using Clearpay 4 x interest free payments
No returns or exchanges on 50% end of sale items
We try and reuse & recycle as many cardboard boxes as possible